Privacy Policy

Introduction

Remi ("Remi", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we process, collect, use, and safeguard your information when you use our mobile and web application and services (collectively, the "Service").

By using Remi, you agree to the processing and use of information as described in this policy.

Information We Process or Collect

Account and Contact Information

Depending on the features you use, we may collect basic account and contact information such as your name, email address, subscription status, and support messages you send to us.

Contacts You Choose to Connect

If you choose to connect contacts, Remi may process contact details you select, such as names, phone numbers, email addresses, and contact photos, to help you organize people and memories. We do not access, import, or expose your contacts without your permission.

Notes and Memory Data

Your memory notes are private. We do not store the text of your notes, memory entries, uploaded note content, or content extracted from them in our own databases or servers.

To provide the core functionality of Remi, we may process:

• Note and memory content only long enough to generate requested summaries, insights, search results, or related app features
• Metadata associated with your notes, such as timestamps, tags, and categories
• AI-related usage data needed to operate these features

Usage Data

We automatically collect certain information when you use the Service:

• Device information (device type, operating system, unique identifiers)
• Log data (IP address, access times, features used)
• Analytics data (app performance, crash reports)

How We Use Your Information

We use your information to:

• Operate and maintain the Service
• Sync people and memories with contacts you choose to connect
• Generate AI-powered summaries and insights from the memory content you choose to process
• Personalize your experience within the app
• Send optional notifications related to app updates or subscriptions
• Improve our Service using account, usage, analytics, and diagnostic data
• Ensure security and prevent unauthorized access
• Comply with legal obligations

AI Features

Remi uses AI to process your notes and memory data in order to:

• Generate summaries of your notes
• Provide insights or trends from the memory content you choose
• Enhance search and retrieval of content

AI processing is performed securely and in accordance with this Privacy Policy. We use your private note content to generate the feature you requested, but we do not keep that note content in Remi-owned databases or servers after processing.

We do not use your private note content to train AI models for other users or unrelated products.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share your data
• Service providers: With trusted third parties who help operate Remi, such as hosting, analytics, crash reporting, payment, support, or AI processing providers. These providers may process information only as needed to provide services to Remi and are not permitted to retain your private note content for their own purposes.
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets. Because private note content is not retained in Remi-owned databases or servers after processing, it is not part of the account data we maintain for such transfers.

Data Security

We implement technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Secure infrastructure for account, usage, and processing data

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain account, subscription, support, usage, analytics, and diagnostic information only for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and maintain security.

Private note content is not retained in Remi-owned databases or servers after processing. If an AI output is saved in Remi, that output remains available to you in the app until you delete it or request deletion where applicable.

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data
• Portability: Export your app data, including notes stored on your device and AI outputs saved in Remi
• Opt-out: Unsubscribe from optional communications
• Restrict processing: Limit how we use your data

To exercise these rights, contact us at [email protected].

Children's Privacy

Remi is intended for personal use. For younger children, parental supervision is recommended. We do not knowingly collect identifiable personal information from children without required parental consent. If you believe a child has provided us personal information without appropriate consent, please contact us so we can review and delete it where required.

International Data Transfers

Information other than private note content may be stored or processed outside your country of residence. Private note content may be processed outside your country only as needed to provide requested features, but it is not retained in Remi-owned databases or servers after processing. Such countries may have different data protection laws. We implement safeguards to protect your information.

California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. Continued use of Remi after changes constitutes acceptance of the revised Privacy Policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact: